Anton Pavlenko

WHAT IS YOUR RETURN POLICY?

All my paintings are covered by a 100% money back guarantee. If for any reason you are not happy with a painting you purchased on my website and wish to return it, simply ship it back to me within 15 days of receiving the painting in the same condition it was sent and I will refund what you paid minus fees (PayPal, shipping, etc.)

 

DO YOU ACCEPT ORDERS FROM OUTSIDE THE U.S.?

Yes I do. All artwork purchased on my website includes international shipping and insurance at no extra charge to the buyer.

 

WHERE DO YOU SHIP FROM?

Oregon, USA

 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Once shipped, domestic orders can take approximately 2-10 business days and international orders can take anywhere from 2-10 weeks (depending on the destination location).

 

HOW DO I PAY FOR MY ORDER?

My online checkout uses PayPal, one of the most secure and trusted online payment solutions on the web. You may also mail payment in form of check (this may delay your order). Once the funds have cleared, your purchase order will be shipped.

 

DO YOU ACCEPT MULTIPLE (LAYAWAY) PAYMENTS?

Yes I do. We can setup a payment plan. Your painting will be set aside during the payments and will ship once it’s paid in full. For questions and details, please contact me directly.

 

WILL I NEED TO FRAME A PAINTING AFTER I PURCHASE IT?

Unless otherwise noted, your painting will arrive unframed. Because people have varying preferences on frames, I leave that option open for you, the buyer.

 

WHAT IF THERE’S SOMETHING WRONG WITH MY ORDER?

If you experience any difficulties at checkout, feel free to contact me directly and I’ll be happy to assist you.